Magenta Lizard Posted June 16, 2016 Share Posted June 16, 2016 Edit: Never mind, he fixed his problem 1 Quote Link to comment Share on other sites More sharing options...
malem Posted June 16, 2016 Share Posted June 16, 2016 If he hasn't already, he should activate his account by clicking the link in the e-mail that was sent when he signed up. If his password doesn't work, or if he never got that e-mail, he should use the "Forgot my password" link to reset his password. Once the password is reset, he should be able to log in. If he doesn't receive the confirmation or password reset e-mail, there may be an issue with his spam filter or e-mail provider. He should be sure to check the spam/promotions folder in his e-mail, if applicable. 2 Quote Link to comment Share on other sites More sharing options...
Magenta Lizard Posted June 16, 2016 Author Share Posted June 16, 2016 It turned out he was putting in his email rather than his username when he tried to log in. 1 Quote Link to comment Share on other sites More sharing options...
Tien Shinhan Posted June 16, 2016 Share Posted June 16, 2016 Sorry about that, problem fixed 3 Quote Link to comment Share on other sites More sharing options...
The Interpreter Posted June 16, 2016 Share Posted June 16, 2016 Welcome to KIC! 2 Quote Link to comment Share on other sites More sharing options...
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